Return Policy
Return Policy
If for some reason you are not happy with the product we accept returns sent back within 14 days of receiving the product. A restocking fee of 5% of the product return amount will apply to all returned products (store credit excluded). To receive a refund or store credit, items must be unused and in perfect condition with no wear and tear, and all packaging in tact.
INTERNATIONAL ORDERS are FINAL SALES. We do not accept returns or offer exchanges for these orders.
To start a return, or to start a claim for a lost, stolen or damaged item, visit our customer portal.
Claims for lost, stolen or damaged packages must be filed within 30 days of delivery.
What is Redo?
Redo covers your return shipping label if you decide to return an item, and protects your order if it is lost, stolen or damaged in transit. You can add it at checkout, and the price is based on your cart total, so you will see the exact amount before you pay. If you choose not to add Redo, you can still return eligible items, but you will be responsible for the cost of the return shipping label.
